Mindlize

Privacy Policy

People write things in a journal that they tell no one else. So this page tries to be specific about what we hold, where we put it, who we hand it to, and when it is destroyed.

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1. What we hold

Your entriesThe text, the date, and your mood for that day (a five-point rating)
What the AI returnedThe reflections, the question it asked, and the line it left with you
Your accountWhich service you signed in with (Apple or Google), the identifier they give us, and your email address if they pass one on
Usage recordsListed in section 3. You can turn these off in Settings
Your subscriptionWhether you have a paid plan, when it expires, and the identifier the store issues for it

We do not collect any of the following: your name, your address, your phone number, your date of birth, your location, device identifiers, your contacts, what you do in other apps, or payment details.

2. What we use it for

We do not use your entries for advertising. We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We never have.

3. Usage records

To improve the app we record how it is used. None of this includes what you wrote.

What is never recorded: your entry text or any fragment of it, text you are still typing, how or how fast you type, your location, device identifiers.

This is not only a policy. It is enforced in code: the note attached to a usage record accepts at most 32 characters of lowercase letters, digits, and underscores, and is rejected outright if it contains anything else.

You can turn usage records off at any time in Settings. They are deleted automatically after 180 days.

4. About the AI analysis

Your entry text and mood rating are sent to OpenAI so they can be analyzed.

If an entry suggests you may be in danger, the app does not analyze it. It shows crisis lines instead. When that happens we do not contact anyone — not your family, not a friend, not the police, not a hospital. There is no reporting mechanism in this app, and there is no one on the other end reading your entries.

5. Payment

Payment for a paid plan is handled by Apple (the App Store). We never receive your card number or any other payment details, and we cannot see them.

To check the state of your subscription — whether it is active, and until when — we use RevenueCat.

6. Where it is kept

Your data is kept in the United States.

Neon (database)Entries, account, usage records — United States (Ohio)
Google Cloud Run (application)Processes the above. Stores nothing — United States (Ohio)
OpenAI (analysis)Entry text and mood rating — United States
RevenueCat (subscription state)Subscription state and the random identifier for it. No entries — United States
Apple / Google (sign-in)Your identifier — we send them nothing. Per their own terms

Each of these is used under its own terms of service. Their privacy policies govern what they do with what they receive.

7. How it is protected

None of this makes a breach impossible. And the file you export (section 9) is not encrypted.

8. How long it is kept, and how it is destroyed

We do not quietly keep copies of deleted entries in case they turn out to be useful to someone. What we do not have, we cannot hand over.

9. What you can do

Read your past entriesThe history screen
Take everything with youSettings → Export. You get one file containing both a readable version (HTML) and a portable version (JSON)
Delete an entryDelete it on the entry. It cannot be undone
Stop sending entries to the AISettings → withdraw consent
Stop usage recordsSettings → turn usage records off
Access, correct, or delete your informationContact us — section 13

The exported file is not encrypted. Think about where you save it.

10. If you live in California

Under California law you may ask us to tell you what personal information we hold about you, to correct it, and to delete it. You may also ask how it was collected and who it was disclosed to. You can do all of that yourself in the app — the export in section 9 gives you everything we hold — or you can write to us at the address in section 13.

We do not sell personal information and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of.

What you write in a journal can reveal mental or physical health, which California treats as sensitive personal information. We use it for one purpose only: to give you back the reflections you asked for. We do not use it to infer anything about you for any other purpose.

We will not treat you differently for exercising any of these rights. There is no version of this app that costs more or does less because you asked us to delete something.

11. If you live in Washington

What you write here is consumer health data under Washington's My Health My Data Act. We publish a Consumer Health Data Privacy Policy that sets out exactly what we collect, where it comes from, who touches it, and how to have it deleted.

The short version: we share none of it and we sell none of it. The companies that run the app for us are processors, not third parties, and they are named on that page.

12. Children

Mindlize is not intended for children. We do not knowingly collect information from anyone under 13. If you believe a child has given us information, write to us and we will delete it.

13. Contact us

We will give you the operator's name and address on request, without undue delay.

14. What this app is not

Mindlize is not a medical device, and it does not diagnose or treat anything. It does not claim to cure or improve any condition. If you are struggling and it does not let up, please talk to a professional.

The AI does not give you answers. It gives you something to notice, and a question.

15. Changes to this policy

If this changes, the date at the bottom of this page changes. If the change matters, we will also tell you inside the app.

Effective August 24, 2026 / Last updated September 2, 2026